Terms of Service

Last Updated: 2024-06-12

Welcome to Premiere Fans LTD, where we provide tailored tours to help you experience professional sports events firsthand. By purchasing our travel packages and using our services, you agree to the following terms and conditions:

1. Acceptance of Terms:

By accessing our website and purchasing our products, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

2. Sales Policy

2.1. All Sales Are Final:

Once a purchase is completed, all sales are final unless you have opted for the specific insurance policy at the time of purchase. This insurance policy will cover specific scenarios as outlined in the insurance policy terms.

3. Communication Channels

3.1. Main Communication Channels:

Our primary methods of communication and customer support are: - Email: contact@premierefans.com

3.2. Service Level Agreement:

We strive to respond to all inquiries and support requests within 24 hours of receipt.

4. Third-Party Services

4.1. Service Providers:

Please note that all our travel arrangements, including transportation, accommodation, and event tickets, are provided by third-party service providers. While we make every effort to ensure a smooth and enjoyable experience, Premiere Fans LTD is not liable for any misunderstandings, issues, or problems caused by these service providers.

4.2. Responsibility and Liability:

We will do our best to manage and mitigate any inconvenience or issue that arises due to the actions or negligence of third-party service providers. However, Premiere Fans LTD assumes no responsibility for any damages, losses, or claims arising from the services provided by third parties.

4.3. Complaints and Resolution:

If you experience any issue with a third-party service provider, please communicate the issue to us using our main communication channels. We will work diligently to resolve the matter to the best of our abilities, but final responsibility lies with the third-party provider.

5. Limitations of Liability

To the maximum extent permitted by applicable law, Premiere Fans LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or other intangibles, resulting from: - Your use or inability to use our website or services - Any actions or inactions or inactions of third-party service providers - Any unauthorized access to or use of our servers and/or any personal information stored therein.

6. Changes to the Terms of Service

6.1. Updates:

Premiere Fans LTD reserves the right to modify or replace these Terms of Service at any time. We will notify users of any changes by updating the "Last Updated" date at the top of this document or through a direct communication method.

6.2. Continued Use:

Your continued use of our services following any changes constitutes your acceptance of the new Terms of Service.

7. Governing Law

7.1. Jurisdiction:

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the UK.

8. Contact Us

For any questions or concerns regarding these Terms of Service, reach out to us via: - Email: contact@premierefans.com

By purchasing and using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.